FOSS4SMEs: Questionnaire


Dear Participant, 
We're conducting a survey to learn more about SMEs’ - Small-Medium Enterprises - knowledge gaps in relation to Free and Open Source Software (FOSS) usage in business. “FOSS4SME” is a project funded by the European Commission aimed to develop an online educational resource for managers and staff of SMEs, to allow them to benefit from the open software digital transformation. Please fill this survey only if the company you own/work for has less than 250 employees and turnover less or equal to € 43 million. The survey takes less than 10 minutes. Thank you very much for your participation!

 

 

 


PRIVACY POLICY

This survey is conducted by the FOSS4SMEs Consortium, which is composed by the following partner organisations: Atlantis Engineering S.A. (Greece), European Digital Learning Network (Italy), OpenForum Europe (UK), Dublin Institute of Technology (Ireland), Free Software Foundation Europe e.V. (Germany), Hogskolan i Skovde (Sweden).

When this policy refers to "we", this refers to all the listed partners jointly.

What we collect and why

When you fill in the questionnaire, we collect and store information about your name, e-mail address and non-sensitive information about your company and activity. We will not share your e-mail address or any of the other information with third parties. We store this information in a database for the duration of the project and will remove it afterwards.

Who has access to stored data

All information submitted through the website, whether stored on the webserver or in our issue system, will be available only to the Consortium staff and contractors.

What your rights are

You have the right to receive the personal data we have stored about you, as well as the right to instruct us to rectify it if it's incorrect. You also have the right to object to our storing of information, in which case we will remove personal data about you, as well as the right to remove your consent to processing of your personal data in line with this policy, in which case we will also take steps to remove personal data about you.

Who to contact

If you have questions about our use of your data, would like to request a copy of all information we have stored about you, or would like to talk to our Data Protection Officer for any other purpose, our appointed Data Protection Officer is Katerina Tsinari from Atlantis Engineering S.A., whom you can contact at tsinari@abe.gr


 

Questionnaire setup

Demographics

We would like to understand a bit more about the business you work for, to help us see the difference between different types and sizes of businesses.
Q1. Size of your business (number of employees)
1-10
11-40
41-100
101-150
151-250
Q2. How many years have your business been active?
1-3
4-6
7-10
More than 10
Q3. Your role in the enterprise
Employer
Employee

Level of knowledge & perception

In our work, we need to understand the level of knowledge in SMEs and perception of FOSS opportunities and benefits. These questions will help us tailor the training to match the relevant competency level of participating SMEs.
Q4. Have you heard of FOSS?
Yes
No
Uncertain
Q5. Below, you fill find a number of absolute statements about FOSS. Please give your thoughts as to whether you agree or disagree with each statement.
  Definitely agree Largely agree Neither Largely disagree Definitely disagree
Reliability is high with FOSS
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
Technical support is unavailable
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
Using FOSS is cost-saving
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
FOSS is sustainable, so I can depend on it for many years
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
FOSS is secure and can be trusted to secure my data
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
Interoperability with other software is low
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
It's easy to find support on FOSS
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree
FOSS if flexible, allowing the tool to be adapted to my needs
Definitely agree
Largely agree
Neither
Largely disagree
Definitely disagree

The use of FOSS in everyday business activity

Now, please consider your current business environment. We would like to get an understanding for if FOSS is used in businesses or not, and what plans there are for the future
Q6. Are you currently using FOSS in your everyday activity?
  Yes Uncertain No
Yes
Uncertain
No

Q7. What is the most important software in your business which is not FOSS?

Q8. Which parameters are important in order for you to decide on which kind of Software to use in your business?

  Very important Somewhat important Neither Somewhat unimportant Very unimportant Don't know
Flexibility
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
Security
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
Cost-saving
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
Reliability
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
Stability
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
Long-term sustainability
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know
User Interface
Very important
Somewhat important
Neither
Somewhat unimportant
Very unimportant
Don't know

The obstacles (actual and perceived) to a migration to FOSS

Q9. Which obstacles do you see in adopting FOSS for your business?
  Yes Uncertain No
Too time consuming
Yes
Uncertain
No
Lack necessary skills
Yes
Uncertain
No
FOSS doesn't meet my needs
Yes
Uncertain
No
Contractual obligations
Yes
Uncertain
No
Legal constraints
Yes
Uncertain
No
Technical difficulties in adoption
Yes
Uncertain
No
External requirements which inhibit use of FOSS
Yes
Uncertain
No
The exit cost from our current IT solutions is too high
Yes
Uncertain
No

Learning programme

The consortium has identified a set of contents, tools and learning outcomes, but we would be interested in your thoughts on what learning you would be interested in for your business.
Q.10 What would you be interested in learning more about?
Project Management (proprietary e.g. MS Project, FOSS e.g. Open Proj)
CRM Customer Relationship Management (proprietary e.g. Pipedrive or ProperWorks CRM, FOSS e.g. Sugar CRM)
Accounting/Invoicing (proprietary e.g. SAGE, FOSS e.g. TurboCash or Simple Invoicing)
Cloud/Backup (proprietary e.g. One Drive or Dropbox, FOSS e.g. Cloud or Own Cloud)
Web browser (proprietary e.g. Internet Explorer, FOSS e.g. Firefox)
E-mail (proprietary e.g.Outlook, FOSS e.g. Thunderbird or Kolab)
Office Productivity Suite (proprietary e.g. MS Office, FOSS e.g. Libre Office or Open Office
Operating System (proprietary e.g. MS Windows, FOSS e.g. Linux)
Security solutions (Firewall/PKI/Digital Signatures/Antivirus)
Other:

Contact information

(NOT MANDATORY)
We would be happy to keep you updated about the survey results and our activities! FOSS4SME aims to develop an innovative and freely accessible training system to allow SMEs uptake the digital transformation. You can contribute to its development.
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